Shipping & Returns
Shipping & Returns Policy
π Shipping Information
Processing Time: Orders are processed within 1β2 business days.
Delivery Time: 3β5 business days for major cities (Karachi, Lahore, Islamabad). 5β7 business days for other regions.
Free Shipping: Available on orders above PKR 2,000.
Tracking: You will receive an SMS with your tracking number once your order has been dispatched.
π Returns & Refunds
Return Window: We accept returns within 7 days of delivery.
Condition: Items must be unused, in original packaging, and in the same condition as received.
Process: Contact our support team on WhatsApp or email with your order number and reason for return. We will arrange a pickup.
Refund: Refunds are processed within 3β5 business days after we receive the returned item.
π‘οΈ Our 7-Day Satisfaction Guarantee
Not happy? We will make it right. Our customer satisfaction is our #1 priority. Contact us and we promise to resolve your concern quickly and fairly.